Every business needs IT, but the question is whether you should manage your own IT department or let someone else handle it for you. Many companies these days choose to outsource their IT services because there are too many advantages. If you’re still on the fence about outsourcing and wondering if it’s right for your business, here are the top four reasons why you should consider it.
1 Access to the expanding knowledge base
2 It is more affordable
3 Less worries about computer hardware
4 fastest IT solutions
5 Reduction of employee turnover
6 Improvement of company communication
Access to the expanding knowledge base
Outsourcing your IT gives you access to a wider talent pool that can provide more expertise than in-house staff. IT outsourcing companies usually employ experienced IT workers who can provide various services such as hardware support, web design and maintenance, database management, copywriting, etc.
The folks at truis.com.au explain that some more skilled IT services even have AI expertise, which is very useful these days. Having access to this knowledge base will allow your company to expand its operations with minimal training on the part of its employees, since most work is done remotely or online.
To illustrate, imagine a computer chip manufacturer that needs help with its IT services. An in-house IT team will have to learn everything from scratch, while an outsourcing company can bring in experts with years of industry experience. This is where the saying “it takes a village” really applies because your business will be able to grow faster and more efficiently when you have the best service providers at your disposal.
It’s more affordable
The principal reason is that you will set aside cash. Having an in-house IT department can be very expensive because you will need to hire multiple departments, such as network support, desktop support, and database administration, among many others. On the other hand, IT outsourcing companies usually have a flat fee for these services, making it much easier to budget for them.
To represent the expense investment funds of re-appropriating your IT, envision an organization with around 10 workers. This average company likely has 4 employees in their IT department, with the remaining 6 being non-technical staff who need occasional IT support.
These workers would require a wide range of services such as email setup, password reset, virus removal, firewall setup , etc. Having an in-house IT department would mean that the company would have to pay everyone’s salary along with the outsourced IT, whereas an outsourcing. The company will offer all this for a much cheaper price.
Less worries about computer hardware
The third reason you should consider IT outsourcing is that it takes the burden of maintaining and supporting your hardware away from you. Instead of worrying about upgrades, replacement parts, and other hardware-related issues, you can let your IT company take care of it for you.
To illustrate why outsourcing your computer hardware is more affordable than having in-house staff, imagine a company with five employees who each have their own computer. The company would then have to pay for five computers along with the latest updates every year. While it may be somewhat convenient to have all of this in-house, it can cost a lot more than outsourcing your IT to an IT service provider.
Faster IT solutions
Another reason all businesses should consider outsourcing their IT is that it allows quick solutions to everyday problems. Having an in-house staff can make it take twice as long to find a solution to problems like virus removal and email setup, as they will have to go through multiple departments. Even worse, some requests can be completely ignored if there is not enough manpower.
Meanwhile, IT outsourcing companies can provide quick solutions to problems with just a phone call. Staff are available 24/7 so you don’t have to worry about waiting in the middle of an emergency. Simply instruct them and they will do it right away.
Lower employee turnover
Another reason you should consider outsourcing your IT is that it helps reduce employee turnover. Some companies have difficulty retaining qualified staff due to poor working conditions in their IT department. For instance, an infection evacuation expert might be approached to deal with programming establishment, including firewall and email arrangement, while managing furious clients who have been locked out of their document files.
This can cause a lot of stress for employees , as they don’t have the luxury of focusing on a single task. At the same time, they are not properly compensated if their salary is based on how many virus removal cases or software installations were completed in a day.
Improvement of company communication
The last reason every company should outsource their IT is that it improves communication between employees. When working in an internal IT department, staff members are silenced due to the division of labor within the department. For example, everyone ends up doing their own tasks instead of talking together to solve big problems.
This is where IT outsourcing can help, as all task requests will be managed by one team, so everyone will know what’s going on at each stage of the process.
Outsourcing IT is the best thing you can do for your company. From saving the business money to better access to expertise, your business will grow faster and more efficiently, regardless of size.